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P-7800, should be charged, but just switches off

Customer Question
P-7800, should be charged...

P-7800, should be charged, but just switches off immediately?

Technician's Assistant: What's the make/model of your device? How old is it?

P-7800, couple of years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I've just discovered it, have had cameras for years, nothing works

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
10/3/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now starts correctly
Thank you

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