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Remote keeps saying waiting for network can you help. Dont…

Customer Question
Remote keeps saying waiting...

Remote keeps saying waiting for network can you help

Technician's Assistant: What's the make/model of your device? How old is it?

Dont know

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I replaced batteries, control4 button 4 times, #* 13413 and2486#* nothing has worked

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 8 hours by:
10/3/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you remove the power to the wifi router and wait 5 minutes

Then connect the power to your wifi router and tell me if the remote then works.

Please let me know the results

Thank you

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