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Combination will not open safe, batteries replaced, how do I
combination will not open safe, batteries replaced, … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My sentry safe wont open, enter factory code and green light
My sentry safe won't open, enter factory code and green light comes on but the handle will not turn… read more
Expert
Expert
I have a mode A3810 and have not opened in a while and I know
I have a mode A3810 and have not opened in a while and I know my combination is correct because the green light goes on but i can't get handle to move Please help I need papers in there Thanks… read more
Expert
Expert
hi i have sentry safe da3831......it just happened today that
hi i have sentry safe da3831......it just happened today that when i enter my combination code it does shows unlock ,but when i turn the handle the door is not opening.....plz help me with this… read more
Expert
Expert
i have safe and couldnt opened today, ichecked the batteries
i have safe and couldnt opened today, ichecked the batteries and use the original e-lock code and the handle was stock.the serial is#25-79-14 .… read more
Expert
Expert
We have a model A5889 with serial # AM606724.... the light
we have a model A5889 with serial # AM606724.... the green light is on when we enter our code but the door will not open ...the handle will not go down all the way .. you can hear it start but it won'… read more
Expert
Expert
We have a Sentry safe and after keying in the code I get a
We have a Sentry safe and after keying in the code I get a red and green light but the safe will not open. What do we do?… read more
Expert
Expert
I can not open my safe it has key and combo no. i know the
I can not open my safe it has key and combo no. i know the combo no. and how to use the key I had it opened last week and many times now for some reason the code is not right and i do not have the man… read more
Expert
Expert
What causes a Sentry safe to make a clipping sound?
Sentry Safe A5889, after I put the combination in I hear a clip (sounds like it is ready to open) but it will not open even though it says proceed on the face plate. The safe door is open now so I can… read more
Expert
Expert
Upon replacing some dead batteries, i have not been able to
upon replacing some dead batteries, i have not been able to unlock my "basic electronic lock" safe. What can i do? I have the Model, Serial, and Factory Code numbers… read more
Expert
Expert
I currently have a sentry safe, with key pad .battery
I currently have a sentry safe, with key pad .battery oper.some reason code not working.Instuctions inside.Changed batterie's no change.… read more
Expert
Expert
have a sentry safe purchased 1993 (i think). use it (maybe)
have a sentry safe purchased 1993 (i think). use it (maybe) half dozen times a year. it does not have a handle. have tried to access it several times this past week and it does not open. any suggestio… read more
Expert
Expert
I have a sentry safe model oa3810 .this was purchased from
I have a sentry safe model oa3810 .this was purchased from a staples store in Michigan many year ago. The series no is 638796. The combination we have been using (4 Numbrrs) suddenly does not work. I … read more
Expert
Expert
The first time I locked my safe I was unable to find the papers
The first time I locked my safe I was unable to find the papers that came with it. I thought I had locked them inside as I couldn't find them. I called Sentry and gave them numbers posted on the outsi… read more
Expert
Expert
I have Sentry 1610 safe with combo lock. I tried to open it
I have Sentry 1610 safe with combo lock. I tried to open it today,entered the combo I put on it years ago, The green light came on but the handle would not move. I changed the battery and it still won… read more
Expert
Expert
Trying to lock my home sentry safe. Have key and open. Put
Trying to lock my home sentry safe. Have key and open. Put in proper code, hit enter, and if gives the unlocked signal, but won't unlock to allow me to close the safe...… read more
Expert
Expert
received a large safe last christmas. it has papers etc.
received a large safe last christmas. it has papers etc. in it now. my son and i tried to open it yesterday using the code etc. and the door would not open.i know you have several seconds to do it. no… read more
Expert
Expert
I have a sentry 1610. It will not open and I have lost all
I have a sentry 1610. It will not open and I have lost all paperwork. I desperately need into the safe as it has my medicine locked up inside. I am positive of the combo. I enter it, the green light c… read more
Expert
Expert
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