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How do I get my phone off of pause? New only a couple months…

Customer Question
How do I get...

How do I get my phone off of pause?

Technician's Assistant: How old is the phone?

New only a couple months old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just noticed when trying to dial out. went to dial phone number and it comes upPause

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No thank you

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 24 minutes by:
10/2/2017
Electronics Technician: Greg A., Engineer replied 10 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,769
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.

2) Can incoming calls still be received successfully?

3) What landline phone service provider (phone company) you have for this phone line?

4) Do you have ANY other devices/phones (NOT part of the main system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Steve G.
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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