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I have a Panasonic DMR-BWT 955 new and I get a message DEV…

Customer Question
I have a Panasonic...

I have a Panasonic DMR-BWT 955 new and I get a message DEV auto power off press any key to cancel however it still shuts down. I have tried everything and can't solve the problem.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Panasonic Blu-ray Recorder

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just a few day since I installed it. I have changed the standby times.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Frustrated.

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
10/1/2017
Electronics Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,586
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 10 months ago

This problem may be related to the TV's power settings.

Open up the menu and head to Setup on the right. The relevant option is under Time Settings > Sleep Timer and Auto Sleep.

If that doesn't work, are you using Foxtel by any chance?

If your TV is displaying this message but continues to turn off after a button is pressed, then this is likely due to a Foxtel box's energy saving settings.

To ensure that your TV does not turn off in this circumstance, you will need to stop your Foxtel from going into Auto Standby by changing the Energy Saving Level to 'Off'.

Please reply back here and let me know how you get on...

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