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What handsets work on phone panasonic kx-tgf383m? I have 6…

Customer Question
What handsets work on...

What handsets work on phone panasonic kx-tgf383m? I have 6 and cannot get a 7th to register.

Technician's Assistant: How old is the phone?

It is a rebuilt purchased this month from Amazon

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I have never been able to get the an additional one (#7) to register. Thwe other works fine. All I know to do is press the locator switch for 5 seconds, then cradle the extension.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Yat is all I can think of.

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
9/30/2017
Electronics Technician: Nathan, Engineer replied 10 months ago
Nathan
Nathan, Engineer
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Engineer replied 10 months ago

This isn't a matter of the handset model, but the number of handsets. These systems can accommodate a maximum of six devices (any combination of handsets, range extenders, and key finders). It is not possible to add 7+ to it, as that is the limitation of the base stations channels and memory. You could expand by purchasing a 2nd system with a new base station and have additional handsets paired to it (it would need its own phone line connection still) and run the 2 systems in parallel however. You could get another of the same system, even with just 1 or 2 handsets so you could use those extra handsets you already have, here: http://amzn.to/2yODfpe

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2rRmuH2 and ask for Nathan.

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Customer reply replied 10 months ago
That is all. I have tried to find out the maximum number of sets, and received an answer of ten.
Electronics Technician: Nathan, Engineer replied 10 months ago

That is not correct, though many retailers have incorrect information on their product pages, the max is 6.

Directly from the manual for this model:

Handset (optional): KX-TGFA30 You can expand your phone system by registering optional handsets (6 max.) to a single base unit

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Electronics Technician: Nathan, Engineer replied 10 months ago

Hello, it appears your question is still open.

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