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I cannot get my Panasonic phone to receive calls. 6 yrs. 4…

Customer Question
Good morning, I cannot...

Good morning, I cannot get my Panasonic phone to receive calls

Technician's Assistant: How old is the phone?

6 yrs

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

4 weeks, I have unplugged all 3 phones and left unplugged for 20 min.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

It will take messages

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 53 minutes by:
9/30/2017
Electronics Technician: Greg A., Engineer replied 10 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,769
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.

2) Can OUTGOING CALLS still be made successfully?

3) What landline phone service provider (phone company) you have for this phone line?

4) Do you have ANY other devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly (to receive calls)?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Consumer Electronics Question
Electronics Technician: Greg A., Engineer replied 10 months ago

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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