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I'm having difficulty getting my new 5600 to function at…

Customer Question
I'm having difficulty getting...

I'm having difficulty getting my new 5600 to function at all. I don't care about Snapbridge. Frankly, I don't care about anything except getting my 5602 point-and-shoot. Never had any problem with my 10-year-old Nikon, or the one before that. Please help

Technician's Assistant: What's the make/model of your device? How old is it?

D5600 just out of the box

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No troubleshooting am trying to get it to take a photo

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I am only interested in using this as a second camera and want to get it to point and shoot. Bought it from Amazon and it is only giving me instructions in some Eastern European language

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
9/29/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

What happens when you try to take a photo with the camera?

What goes wrong?

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Customer reply replied 10 months ago
Am never getting to the stage of taking a photo. I inserted the battery, put the camera on auto, camera doesn't focus or take a photo. I am an experienced photographer but only with older Nikons. I just want to use this camera for pointing and shooting as a second camera. I just want to get it to function that way. Not interested in Snapbridge.
Electronics Technician: Richard, Customer Service replied 10 months ago

I understand and snapbridge is not needed, it is just an added extra you can ignorre.

But I need to know exactly what is happening now on the camera, what do you see on the sceen of it?

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Customer reply replied 10 months ago
I see the AF area brackets . at the bottom of the screen (and this for the first time) I see a blinking F---, and ISO auto 225, and a ?
Electronics Technician: Richard, Customer Service replied 10 months ago

ok, thats the settings.

So now try to take a photo and tell me what happens please

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