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I can phone out but cannot receive. About 2 years. Going on…

Customer Question
I can phone out...

I can phone out but cannot receive

Technician's Assistant: How old is the phone?

About 2 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Going on for several weeks. Have tried what the manual says that came with the phone

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

It is a system with two handsets

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 12 minutes by:
9/29/2017
Electronics Technician: Louie, Technician replied 10 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,498
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...system with two handsets..."
And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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