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I cant get my wireless headphones to work afternmoving. Less…

Customer Question
Second opinion] i cant...

Second opinion] i cant get my wireless headphones to work afternmoving

Technician's Assistant: What's the model number of your TV? How old is it?

Less than a year it has optical connection

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works where do i go

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I moved and tried to re install it have power but have no audio

Technician's Assistant: Anything else you want the Expert to know before I connect you?

After i hit menu here do i go

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 4 days by:
10/3/2017
Electronics Technician: Rusty, Customer Service replied 10 months ago
Rusty
Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 6,138
Experience: Over 20 years electronics experience. How may I help you today?
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Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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Electronics Technician: Rusty, Customer Service replied 10 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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