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IhaveaHP2540allinoneprinterscanner.Forsomereasonicouldnotget…

Customer Question
IhaveaHP2540allinoneprinterscanner.Forsomereasonicouldnotgetmyprintertoworksoiwenttocontrolpanelanddeleteditsoicouldputmydiscinandreloadit,buticouldnotfindmydiscforit.takeovermyasusp/candgetitworkingforme. Technician's Assistant: What's...

IhaveaHP2540allinoneprinterscanner.Forsomereasonicouldnotgetmyprintertoworksoiwenttocontrolpanelanddeleteditsoicouldputmydiscinandreloadit,buticouldnotfindmydiscforit.takeovermyasusp/candgetitworkingforme.

Technician's Assistant: What's the make/model of your device? How old is it?

2540-all-in-oneprinterscanner

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Justnow

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No,iwouldhavedoneitmyself,buticouldn'tfindmydiscitcamewith.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 4 minutes by:
9/28/2017
Electronics Technician: Eric, Technician replied 7 months ago
Eric
Eric, Technician
Category: Consumer Electronics
Satisfied Customers: 5,160
Experience: Over 10 yrs of electronics support and software development.
Verified

I am sorry, I am trying to read your question but there are no spaces between any of your letters, words, or sentences so it is very hard. Give me a moment.

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Electronics Technician: Eric, Technician replied 7 months ago

Ok, I see that you have the HP 2540 All In One, but you cannot reinstall it? Would you like me to reinstall it for you, or give you directions and a download of the software needed?

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