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I can't get a mouse arrow, and my device manager has over…

Customer Question
I can't get a...

I can't get a mouse arrow, and my device manager has over 2400 administrative events, warnings in the past few days...What should I do?

Technician's Assistant: What's the make/model of your device? How old is it?

Dell Starlord 17" purchased7/14/17

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started today,I did a a hardware troubleshoot which was good

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I had a random computer lockup by a Microsoft Defender and I erred in calling the ph # to get it removed,and not sure it wasn't phishing

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 4 minutes by:
9/27/2017
Electronics Technician: Michael Hannigan, Engineer replied 10 months ago
Michael Hannigan
Category: Consumer Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Electronics Technician: Michael Hannigan, Engineer replied 10 months ago

What are the events that you are seeing?

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