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I think I just installed Webroot.. How will I know? HP

Customer Question
I think I just...

I think I just installed Webroot.. How will I know?

Technician's Assistant: What's the make/model of your device? How old is it?

HP laptop - 2/3 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just hit the install icon several minutes ago. Then I hit run but am unsure if this was correct.

Submitted: 10 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
9/26/2017
Electronics Technician: Jason Jones,
 replied 10 months ago
Jason Jones
Category: Consumer Electronics
Satisfied Customers: 19,466
Experience: IT Consultant at Myself
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

If you wish, I can remotely connect to your system at no extra charge and verify that Webroot was installed correctly. Which version of Windows are you running on your computer?

I will be standing by, looking forward to your response.
Thank you,
Jason

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