Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

We have the Avr300. The projector works fine because I've…

Customer Question
Hi we have the...

Hi we have the Avr300. The projector works fine because I've bypassed the DVD player however with the DVD player in hmvdi1 the Telus tv decoder in hvdmi2 and the projector in 3 and still no picture but audio I've come to e conclusion the the projector hdvmi3 port has failed. Is is a likelihood? And if I transfer to port4 will it automatically reassign? many thanks

Technician's Assistant: What's the make/model of your device? How old is it?

AMp/receiver is a Harmon/kardon avr300

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started att a week ago haven't used since. Have taken the projector hvdmi lead directly to Telus decoder and then to DVD player and both work fine regarding a picture

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Just whether the source output can be reassigned to the spare 4 port tried but didn't work but unsure if this required manual assignment thank you

Submitted: 10 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 10 minutes by:
9/26/2017
Electronics Technician: Nathan, Engineer replied 10 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,434
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 10 months ago

Can you clarify which hdmi ports you are referring to? If you mean hdmi port numbers on the back of the receiver, would you please recheck the receiver model, as the avr300 has no hdmi ports so you may have a different device there.

Ask Your Own Consumer Electronics Question
Customer reply replied 10 months ago
Just found the owners manual. It shows AVR3600, audio/video receiver. Does that help? The person who was helping me with this is at work now, and I will show him this when he gets back.
Electronics Technician: Nathan, Engineer replied 10 months ago

Thank you, ***** ***** does help as it is a much different model.

It sounds though like you just have some incorrect connections here, you should have the projector connected directly to the "monitor out" (the gray shaded port) hdmi connection on the back of the HK. It would not be possible for the projector to work on hdmi123 or 4.

Please try again with the projector on the monitor out port and let me know the results.

Ask Your Own Consumer Electronics Question
Electronics Technician: Nathan, Engineer replied 10 months ago

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,434
31,434 Satisfied Customers
Experience: Engineer

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
This is about a DVD player. Am I in the right place ?
This is about a DVD player. Am I in the right place ? I have lost sound only on dvd. tv is fine. on the DVD, the picture and recording and playback are fine, except there is NO SOUND. Turned both off … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My new H6510BD won't receive component video connection from
My new H6510BD won't receive component video connection from DVD or my Reciever. Any help full hints. Thanks… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i have a pioneer vxs517, i am trying to use component leads
i have a pioneer vxs517, i am trying to use component leads to transmit the video, i have sound coming through using the red and white composite cables, but cant seem to get any picture. my dvd has bo… read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I have a Samsung Blue-ray disc player (BD-P3600) and I am trying
I have a Samsung Blue-ray disc player (BD-P3600) and I am trying to view a picture slide show from a DVD I downloaded from Picasa 3. When I load the DVD, it recognizes the Picasa app file, but when I … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a Harmon Kardon AVR347 integrated via HDMI to my TV,
I have a Harmon Kardon AVR347 integrated via HDMI to my TV, DirecTV box, and DVD player with three problems: 1.The volume can only be controlled by the remote. Turning the manual control results in ra… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
my harmon kardon dvd 22 will not work, even though the light
my harmon kardon dvd 22 will not work, even though the light is on. The prongs on the s video cable look bent. Could that be the problem and can I use any s video cable?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Goodevening. i own a Harmon Kardon AVR 80 II. When connected
Goodevening. i own a Harmon Kardon AVR 80 II. When connected to the tv for audio output, it goes into protection mode after 2 minutes. I've replaced the speaker cable with brand new Monster cable and … read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have an RX-V661 Yamaha receiver and it suddenly no longer
I have an RX-V661 Yamaha receiver and it suddenly no longer plays all of the channels' audio from my cable set top box and it no longer plays audio from my DVD player. I double-checked all the connect… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
We cannot get the multi channel decoding light to work when
We cannot get the multi channel decoding light to work when watching dvd player. We have a sony receiver DA5000ES and the dvd is NC555ES… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i have a harmon kardon avr320, an hdtv, direct tv satellite
i have a harmon kardon avr320, an hdtv, direct tv satellite box and a hdmi dvd. how do i hook these up?… read more
Audio Video Tech
Audio Video Tech
Electronics Technician / Home Theater
Bachelor\u0027s Degree
98 satisfied customers
I have a Harmon Kardon AVR 510 Receiver, which I have connected
I have a Harmon Kardon AVR 510 Receiver, which I have connected as my surround sound system, into a Sony LCD TV, a DVD player, and a Comcast Digital Cable Box . Cable box is connected to the TV via an… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
hello, i have a Harmon Kardon AVR 325...i just bought a Blue
hello, i have a Harmon Kardon AVR 325...i just bought a Blue Ray DVD and have i hooked up directly to my Samsung TV via HDMI cable...i'm trying to get the audio to come through my wall speakers and i'… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Trying to connect a blu-Ray to my AVR-1706 and do not get a
Trying to connect a blu-Ray to my AVR-1706 and do not get a picture (only sound) using component video (R/B/G) from the Blu-Ray to the Denon DVD inputs. Projecter capable to 1080i Is my denon avr-1706… read more
Field Service Engineer
Field Service Engineer
Bachelor\u0027s Degree
115 satisfied customers
Just purchased an LG BD370 Network Blue-ray Disc Player. We
Just purchased an LG BD370 Network Blue-ray Disc Player. We have a VIZIO LCD flat panel TV with NO external audio equipment. We connect to the DVD player with HDMI. We use Comcast high speed internet.… read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
I purchased a Toshiba TDP-MT200 projector this spring. It was
I purchased a Toshiba TDP-MT200 projector this spring. It was manufactured in September 2004 (!) and has serial #10559022. I cannot make it work with my laptop, which is what I bought it for. I have u… read more
Jeff the TV Guy
Jeff the TV Guy
Service Technician
Vocational, Technical or Trade Scho
739 satisfied customers
no picture from tv / dvd turns on and plays ..have.replaced.dvd
no picture from tv / dvd turns on and plays ..have.replaced.dvd player with new one same problem please advise terry j… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I have a projector in my media room...after a recent storm,
I have a projector in my media room...after a recent storm, i am having issues. I can get the sound, but I cannot get a picture...the projector is working but it looks like there is disconnect between… read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I have a Harmon Kardon HDR 645. Using the HDMI Inputs from
I have a Harmon Kardon HDR 645. Using the HDMI Inputs from Cable KD and From a Sylvania Blu Ray Disk player. When System is first turned on Images Have no Blue Input - Images are Red. Operating the Tu… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x