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I have followed the steps to set up sales tax Of 5%. After…

Customer Question
I have followed the...

I have followed the steps to set up sales tax Of 5%. After the steps are complete on page 8 of the manual. I put the register in Reg 1. And do a test to see if the tax is being added in the receipt. It's not. I've tried several times.

Technician's Assistant: The Expert will know what to do. Is there anything else important you think the Expert should know?

No I don't think so.

Submitted: 11 months ago.Category: Consumer Electronics
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Customer reply replied 11 months ago
The model of register is Royal Alpha 583cx
Customer reply replied 11 months ago
It's been a full day. I have no answer. And I paid good money. I'd like a refund.
Answered in 16 hours by:
9/22/2017
Electronics Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,617
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 11 months ago

Sorry for the delay.

If the tax programming is not working as expected you will need to perform a reset on the cash register and reprogram the tax again.

Let me know if that works?

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