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I just bought this computer from Best Buy and Geek Squad was…

Customer Question
I just bought this...

I just bought this computer from Best Buy and Geek Squad was suppose to Transfer all my files !! And I cant find my Quick Books

Technician's Assistant: What's the make/model of your device? How old is it?

Are no Icons to Start my Quick Books

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just picked up my New Computer from Geek Squad at Best Buy in Fort Myers Florida this morning at 10 am

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

They said all of my old hard drive was transfered

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 1 hour by:
9/16/2017
Electronics Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 21,817
Experience: 10+ years
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 8 months ago

Do you have Windows 10 on the computer?

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Category: Consumer Electronics
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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