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I have a Reach Easy swivel/rechargeable and I need the

Customer Question
I have a Reach...

I have a Reach Easy swivel/rechargeable and I need the manual since after recharging it I can not get it to vibrate.

Technician's Assistant: What's the make/model of your device? How old is it?

Massager EV243 Dc2.8v

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

V

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I have not used it over a year but I now have a pain in my leg and I recharged it over the night. It felt warm but when I move it to either low or high nothing happens

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
9/15/2017
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 11 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Consumer Electronics
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan, and I'd be happy to help! Sorry to hear you're having trouble with your massager. I have a couple questions to make sure I understand the problem...

1. Are you sure you're using the original charger?

2. Was the switch in the "OFF" position when you charged it?

3. How long did you charge it?

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