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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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What number would I call for a service person to come out to

Customer Question

what number would I call for a service person to come out to install my new modem in my home?
JA: What's the make/model of your device? How old is it?
Customer: I just bought it a few months ago - I believe it's a Motorola, but I can't get wifi until it gets installed, and it was required to be replacing the old one I own.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I am asking for help in installing the new modem that I was required to purchase, and my wifi service hasn't worked for months.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I need a phone number to arrange for someone to come out to install it properly for me.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Richard replied 1 month ago.

Hi there and welcome

It should just be plug and play.

Have you tried to connect the power and the cable to it?