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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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I am in Floirida.The hurricane didsomthing to my tv.I turn

Customer Question

I am in Floirida.The hurricane didsomthing to my tv.I turn it o no picture or sound.Screen make loud noise.
JA: What's the make/model of your device? How old is it?
Customer: 4 years old.tv dvd combo
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I urn it on tells me to hit input doesn't due any thing.Just shows vd screen but nothing happens
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no just like my tv to work.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Jack replied 1 month ago.

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

Customer: replied 1 month ago.
ns-19ed200na14
ns-24ed2oona14
Customer: replied 1 month ago.
Do me a favor .Please cancel every thing.I'm on a fix income and cannot afford all these extra charges.Thank you.
Expert:  Jack replied 1 month ago.

Sorry but I was out when you replied some 30 minutes later

Customer: replied 1 month ago.
Please let me know you got this message so I can close out.Thanks
Expert:  Jack replied 1 month ago.

Got the message yes