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I am in Floirida.The hurricane didsomthing to my tv.I turn…

Customer Question
I am in Floirida.The...

I am in Floirida.The hurricane didsomthing to my tv.I turn it o no picture or sound.Screen make loud noise.

Technician's Assistant: What's the make/model of your device? How old is it?

4 years old.tv dvd combo

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I urn it on tells me to hit input doesn't due any thing.Just shows vd screen but nothing happens

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No just like my tv to work.

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
9/14/2017
Electronics Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: Consumer Electronics
Satisfied Customers: 11,343
Experience: 35 years experience as audio/video repair and installation tech.
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 11 months ago
ns-19ed200na14
ns-24ed2oona14
Customer reply replied 11 months ago
Do me a favor .Please cancel every thing.I'm on a fix income and cannot afford all these extra charges.Thank you.
Electronics Technician: Jack, Technician replied 11 months ago

Sorry but I was out when you replied some 30 minutes later

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Customer reply replied 11 months ago
Please let me know you got this message so I can close out.Thanks
Electronics Technician: Jack, Technician replied 11 months ago

Got the message yes

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