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My Hubble mc42-1007 headrest is straight up and I can't

Customer Question
Hi my Hubble mc42-1007...

Hi my Hubble mc42-1007 headrest is straight up and I can't lower ot

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

I tried unplugging for a while but nothing happens

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Technician's Assistant: Anything else we should know to help you best?

If it's possible

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
9/14/2017
Electronics Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,980
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 8 months ago

Approximately how old is the chair?

Have you checked if the motor is getting DC power ok?

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Pete
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,980
19,980 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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