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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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My Hubble mc42-1007 headrest is straight up and I can't

Customer Question

Hi my Hubble mc42-1007 headrest is straight up and I can't lower ot
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I tried unplugging for a while but nothing happens
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: If it's possible
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Approximately how old is the chair?

Have you checked if the motor is getting DC power ok?