Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I was trying to view my paypal statements and pop up says I…

Customer Question
Hi. I was...

Hi. I was trying to view my paypal statements and pop up says I have to load acrobat reader. My computer is new and I don't want any more programs than necessary. Should I load this an is it safe?

Technician's Assistant: What's the make/model of your device? How old is it?

Hp envy x360

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I haven't tried anything yet. I'm trying to load all of my accounts and logins to this machine. First time I have seen this message

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

That's all thanks

Submitted: 11 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 minute by:
9/13/2017
Electronics Technician: Jason Jones,
 replied 11 months ago
Jason Jones
Category: Consumer Electronics
Satisfied Customers: 19,498
Experience: IT Consultant at Myself
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Adobe Reader is 100% safe. It is a very commonly used application to read PDF documents.

You may download the application from the following page: https://get.adobe.com/reader/

Rating me on the top of the page doesn't cost anything extra. Rating is how I am given credit. If you don't rate, doesn't give you a refund.

I would really appreciate it if, you could take a moment and rate me on the top of this page by clicking the Stars and clicking the Submit button on the top of this page.

Thank you,
***** *****

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with --For ***** ***** Only!--

My Profile page:
http://JasonFixedit.com

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones
Jason Jones
Category: Consumer Electronics
Satisfied Customers: 19,498
19,498 Satisfied Customers
Experience: IT Consultant at Myself

Jason Jones is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have a problem with a windows 10 update that failed and is
I have a problem with a windows 10 update that failed and is causing me to have blue screens and continual restarts. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My laptop is frozen on the home page. There is no login box.
My laptop is frozen on the home page. There is no login box. Just screen saver and date and time. How do I fix it? I've rebooted multiple times. I also have it on the charger. We updated to knew phone… read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I have the Nikon Transfer app on my desk top but I can't get
I have the Nikon Transfer app on my desk top but I can't get it to load for me … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
When trying to scan a document using adobe acrobat I keep
When trying to scan a document using adobe acrobat I keep getting a error message saying the scanner can not be found. It has been working fine all day and just started doing this. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My lap top keeps on saying my printer is off line. HP ENVY
about a month now, I think it is about 4 yrs. old now. I haven't tried too much so I don't mess anything up … read more
Jason Jones
Jason Jones
AAS Information Technology
19,498 satisfied customers
Keep getting a pop up accelerometer st, Hp envy x360 just
hp envy x360 just over a year also another problem is filters keep coming up … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I just purchased a new hp laptop and had the data from old
I just purchased a new hp laptop and had the data from old computer transferred. When this transfer is done do my favorites transfer as well? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
Just purchased an HP 2 in 1. Envy x360. Activation code for
activation code for office 356 -- where is it on the box? confusing … read more
Jason Jones
Jason Jones
AAS Information Technology
19,498 satisfied customers
I bought an olympus tough 4 yesteday, loaded the CD to
I bought an olympus tough 4 yesteday, loaded the CD to install, it did not install the manual, now I cant even read any of my older pdf files. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My computer does not seem to have Adobe Reader anymore. HP
My computer does not seem to have Adobe Reader anymore. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
You all just fixed my computer and I'm getting a malware
You all just fixed my computer and I'm getting a malware message that says my trial period up do I need to get this? the program is malwarebytes … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I set up a new hp ENVY 7640 printer on my husband's laptop
I set up a new hp ENVY 7640 printer on my husband's laptop last week. Today I'm trying to set up the printer on my iPad. However, I have forgotten what password ***** used - have tried all. How do I e… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I hope you can help with this. I had a pop up on my lap
Hello,I hope you can help with this. I had a pop up on my lap top saying that my computer was infected with a virus and to call this number(###) ###-#### ***** googled the number after I stupidly call… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I am looking to buy a manual for a humming bird 200 dx fish
I am looking to buy a manual for a humming bird 200 dx fish finder but can not figure out all the routes that I have to go through. Is there an easy way to do this. Thank You. Norm.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
I clicked on the link but nothing happened. You said I could
I clicked on the link but nothing happened. You said I could get back to you, but your page disappeared.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
Help! I recently (last 6 mos.) a panasonic DECt 6.0 KX-TGA641
Help! I recently (last 6 mos.) a panasonic DECt 6.0 KX-TGA641 phone with 3 extension phones. I cannot retrieve my messages. I know I have messages and the phone beeps to let me know that I have messag… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,394 satisfied customers
My Office Jet 7210 stopped printing. I tried several things,
My Office Jet 7210 stopped printing. I tried several things, including shut downs of both printer and computer before I noticed that the icon for the printer had disappeared from the Printer and Faxes… read more
JamieReeser
JamieReeser
Tier 3 Data Technician
Vocational, Technical or Trade Scho
39 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x