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I have a sennheiser headset for my telephone that is

Customer Question
I have a sennheiser...

I have a sennheiser headset for my telephone that is starting to go out. What I mean by go out is that when I speak into the headset the person at the other end of the call cannot hear me. Can y'all help?

Technician's Assistant: How old is the phone?

I think it is about 7 maybe 8 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has been going on for several months. I thought at first the battery may be bad. I bought a new battery, but have not installed it, because the headphone seems to be charging fine.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not at this point. There may be other questions that may provoke new answers.

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
9/13/2017
Electronics Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,577
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 11 months ago

This problem can happen when dirt and dust accumulate in the tiny microphone holes on your headset.

Try clearing out the holes using a vacuum cleaner or carefully using a pin or needle.

Let me know if that helps?

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