Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My sound isn't working, computer says that script isn't

Customer Question
My sound isn't working...

My sound isn't working, computer says that script isn't running and this thing is as slow as I am. lol and that isn't good.

Technician's Assistant: What's the make/model of your device? How old is it?

2 years old - Lenova Flex 3 Looks like the tag is worn off for the model #

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't know how to trouble shoot not a person who knows about computers. It has been slow for over 2-3 wks but the rest is only a week or so. Sound just quit working today. I also had a firewall box pop up today.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

It isn't holding a charge at all. I think that is it.

Submitted: 11 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 minute by:
9/13/2017
Electronics Technician: Jason Jones,
 replied 11 months ago
Jason Jones
Category: Consumer Electronics
Satisfied Customers: 19,498
Experience: IT Consultant at Myself
Verified

Hello,

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

I will be standing by, looking forward to your response.

Thank you,
Jason

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
My Fitbit flex 2 quit tracking my steps. Am I doing
My Fitbit flex 2 quit tracking my steps. Am I doing something wrong. Please help … read more
Harry
Harry
2,182 satisfied customers
On a kx-nt551 unit - can you slow down the time you have to
on a kx-nt551 unit - can you slow down the time you have to enter a phone number - eg you enter say 4 digits then you have to look away to get the rest of the number & then it times out on you before … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am getting a message on computer, a notification, that my
I am getting a message on computer, a notification, that my Comcast acc0unt needs updating.... ??? can you update it for me. ??? … read more
Jason Jones
Jason Jones
19,498 satisfied customers
Second opinion] I have a Panasonic base and 3 cordless phone
Second opinion] I have a Panasonic base and 3 cordless phone system. About 2 - 4 months ago my answering machine apparently quit working. I was unaware of this until my daughter told me. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
My computer seems all screwed up will no longer receive
my computer seems all screwed up will no longer receive google chrome dont like firefox runs slow just a mess … read more
Jason Jones
Jason Jones
19,498 satisfied customers
Top running smoothly? It has slowed down quite a bit. Bought
top running smoothly? It has slowed down quite a bit. Bought new 12/2016. Cleaner? Anti-Virus? Firewall? Don't know what to do … read more
Jason Jones
Jason Jones
19,498 satisfied customers
My computor with Comcast very slow, week especial in games,
My computor with Comcast very slow, week especial in games, utub, neflix.... … read more
Jason Jones
Jason Jones
19,498 satisfied customers
My computer pops up an says driver needs o be updated and I
my computer pops up an says driver needs o be updated and I don't know how to do that … read more
Jason Jones
Jason Jones
19,498 satisfied customers
I have another question, but this is about a locked lap top.
I have another question, but this is about a locked lap top. My friend's husband died last week, and had contracts with commercial companies to maintain there technology. His son has also worked in th… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
Rusty, I recorded the new song " Unconditional Love " Will
Rusty, I recorded the new song " Unconditional Love " Will you listen and judge the Dynamics ? Audrey… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I bought my Forerunner 610 yesterday. I have previously had
I bought my Forerunner 610 yesterday. I have previously had a Garmin 405CX where there have been no problems. My problem is when I want to transfer workouts from Garmin Connect to my watch. Garmin con… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I cannot print because the first document in the Quey (sp?)
I cannot print because the first document in the Quey (sp?) will not delete. I let it print halfway and then tried to delete it and it says deleting but it seems to be stuck and nothing I send after i… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
projector displays image 1 to 3 seconds and cuts off. Almost
projector displays image 1 to 3 seconds and cuts off. Almost like it disconnects from PC. Installed new lamp no change… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
Norton Internet Security installed an update which seems to
Norton Internet Security installed an update which seems to be interrupting the HotSync function. How do I remedy this?… read more
64bit-support
64bit-support
Master's Degree
i have been given a never used sentry safe,the person who owned
i have been given a never used sentry safe,the person who owned it has lost the key and combo ,its currently in the open position with the bars locked open.the only numbers i can find are #AP983503 on… read more
Mr. Wilson
Mr. Wilson
Teacher
Master\u0027s Degree
200 satisfied customers
My Palm One has quit working. I cant reset of get any display.
My Palm One has quit working. I can't reset of get any display. Can this be repaired? The number on the back is PN201JAN5VOE7… read more
Expert
Expert
I have a Motorola cellphone, two and half years old, subscribed
I have a Motorola cellphone, two and half years old, subscribed to AT & T Wireless. Recently the charging of has become a problem. It is very difficult to charge. When it is charged, it won't last lon… read more
Ron
Ron
Bachelor\u0027s Degree
11 satisfied customers
Hello I have 2 samsung sgh-i607 phones, one has mobil 5 on
Hello I have 2 samsung sgh-i607 phones, one has mobil 5 on it the other has mobil 6 on it. The one with mobil 5 my computer sees it and hooks up to active sync but mobil 6 will not. But niether will h… read more
JamieReeser
JamieReeser
Tier 3 Data Technician
Vocational, Technical or Trade Scho
39 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x