Electronics Repair Questions? Ask an Electronics Technician
Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry to hear of any issue you are having with your phones, and I see that you asked the same question a few days ago.
If you still need help with this issue, may I ask:
1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station (model should start with KX-TG).
NOTE: The model sent (KX-TGA421) is for a cordless handset, and we need to know the model of the SYSTEM - to find the details about this issue.
Please REPLY using the box below and the SEND button.