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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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Picture brightness disappeared, 7yrs KDL-40V5100, JUST

Customer Question

picture brightness disappeared
JA: What's the make/model of your device? How old is it?
Customer: 7yrs KDL-40V5100
JA: How long has this been going on? What troubleshooting have you tried?
Customer: JUST TODAY
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Anthony replied 1 month ago.

Hello

Welcome

I am sorry you are having problems here, if you press the menu button of the sets OWN remote control is the menu dark too please?

Anthony

Expert:  Anthony replied 1 month ago.

Do you need help with this please?