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Picture brightness disappeared, 7yrs KDL-40V5100, JUST

Customer Question
Picture brightness disappeared Technician's...

Picture brightness disappeared

Technician's Assistant: What's the make/model of your device? How old is it?

7yrs KDL-40V5100

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

JUST TODAY

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 4 minutes by:
9/12/2017
Electronics Technician: Anthony, Technician replied 11 months ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 16,400
Experience: 20+ years in trade TV and Electronics
Verified

Hello

Welcome

I am sorry you are having problems here, if you press the menu button of the sets OWN remote control is the menu dark too please?

Anthony

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Electronics Technician: Anthony, Technician replied 11 months ago

Do you need help with this please?

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