Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

We have a couple of older Panasonic Toughbooks. We have not…

Customer Question
Hello~ we have a...

Hello~ we have a couple of older Panasonic Toughbooks. We have not used in a long time! My husband can NOT remember the passwords to log into these computers. Is there anything we can do or should we just destroy them? HELP!s

Technician's Assistant: What's the make/model of your device? How old is it?

One is a Panasonic Toughbook CF-52 and the other is a CF-T8. I have the recovery disk for the bigger one and he can't find the ones for smaller one. I think we might be able to contact Panasonic for that?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Everything I have read said to remove batteries, but I am starting to think it is just a joke to see how many people do it~ LOL

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

None~ tried to move battery?

Submitted: 11 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 16 minutes by:
9/10/2017
Electronics Technician: Russell H., Service Tech replied 11 months ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,967
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Did you ever configure these Toughbooks yourself, in detail? or just create a user account for yourself?

And, did you ever hire a professional to configure, prepare, etc. them for use, to secure them for use, or are these Toughbooks Used perhaps, and someone else might have so configured them?

There is a reason for asking this... it might reveal a way to recover the passwords in question. Let me know, by Reply To Expert, and I will advise you further.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

12,967 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have a Nikon d810 bought new in 2014 here in Canada. Have
I have a Nikon d810 bought new in 2014 here in Canada. Have used two CF cards successfully with this camera in the past: • LEXAR Professional 800X 32 GB UDMA7 • Sandisk Extreme 32 GB I have an external LEXAR CF card reader (SD and CF) and both of these cards with old photos can be read via the card reader but will not read in the camera. The camera will not allow: • One of the older CF cards to be read or reformatted. • A new CF card bought July 22 to be formatted. The error displayed on the back is: “ ! CF This memory card cannot be used. Card may be damaged. Insert another card.” … read more
Russell H.
Russell H.
Service Tech
12,967 satisfied customers
My husband just got a new Fire HD 10. He upgraded from the
Hi My husband just got a new Fire HD 10. He upgraded from the 7. He is having trouble signing on. Can you help? … read more
Harry
Harry
2,182 satisfied customers
My daughter's father in law forgot his password and didn't
My daughter's father in law forgot his password ***** didn't make a password ***** flash drive. How can I help him … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
We have a Nodictrack IFit Live Incline Treadmill machine. My
We have a Nodictrack IFit Live Incline Treadmill machine. My husband wants to set the incline to maximum to burn more calories. He's a big guy with a "heavy" walk. A friend of ours who is a physical t… read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
43 satisfied customers
I want to upgrade a Toughbook CF 18 with two pcimcia card
Hi I want to upgrade a Toughbook CF 18 with two pcimcia card slots. Can I add more memory or RAM using them? … read more
Russell H.
Russell H.
Service Tech
12,967 satisfied customers
We have lost the password to our Acer Aspire P3-171-6820.
We have lost the password ***** our Acer Aspire P3-171-6820. How do you recover the password?… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I have another question, but this is about a locked lap top.
I have another question, but this is about a locked lap top. My friend's husband died last week, and had contracts with commercial companies to maintain there technology. His son has also worked in th… read more
Russell H.
Russell H.
Service Tech
12,967 satisfied customers
My husband has gone through at least a dozen phones in the
My husband has gone through at least a dozen phones in the past couple of months. They stop working, crash, he says run false apps and protocols, etc. He can't keep his contact lists and records for w… read more
Russell H.
Russell H.
Service Tech
12,967 satisfied customers
I am looking for HDD docking bay that will take panasonic CF-30
I am looking for HDD docking bay that will take panasonic CF-30 hard drive and can be connected via USB 2.0 to my CF-30 laptop… read more
Titchy
Titchy
Senior Help Desk Technician
Vocational, Technical or Trade Scho
32 satisfied customers
Purchased a kindle fire and an ATT hotspot at best buy on december
Purchased a kindle fire and an ATT hotspot at best buy on december 2. I also have an older kindles (a year or two years old). On my new kindle fire I can not order books. what needs to be done for thi… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
I bought 2nd hand cf19 toughbook...but do not have bios pswd..can
I bought 2nd hand cf19 toughbook...but do not have bios pswd..can I change the bios chip, and if so how do I locate it? Thanks TC… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Canon ixus 500. I have recently purchased a larger (8gig)
Canon ixus 500. I have recently purchased a larger (8gig) Kingston 133x cf card. Now the camera is VERY slow to respond to everything including switch on. BUT the real problem is that every alternate … read more
Russell A.
Russell A.
Satellite Technician
Vocational, Technical or Trade Scho
4,514 satisfied customers
hello. I have a toshiba p300 h20 laptop. and I forgot my password
hello. I have a toshiba p300 h20 laptop. and I forgot my password XXXXX log in how can i log in even if I have to format the hard disk. many thanks… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
i have a toshiba satallite as 185 and the bios has generated
i have a toshiba satallite as 185 and the bios has generated a password. how do i get past this problem witout having to change out the security chip? please help!!!!… read more
Mark
Mark
Bachelor's Degree
182 satisfied customers
I have a panasonic cf-29. I have installed an internal GPS
I have a panasonic cf-29. I have installed an internal GPS module. What are the setting and what drivers do I need.… read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
I have Model BD-P1400 Blue Ray DVD player as of about the first
I have Model BD-P1400 Blue Ray DVD player as of about the first of January this year I could no longer play the Blue Ray dvd's from netflix. After talking to your support people three different times … read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
my cf-w5 is suffering mid life crisis, I ve lost sound. it
my cf-w5 is suffering mid life crisis, I ve lost sound. it tells me there is no Audio Output Device installed.it worked before, what can I do ?… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
I have a Canon EOSD. Unfortuntately Im getting a message on
I have a Canon EOSD. Unfortuntately I'm getting a message on the camera which says CF error - today I changed the CF card but am still getting the same message. Please can you help?… read more
Nathan
Nathan
Vocational, Technical or Trade Scho
24 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x