Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have a DMP-BD84 and I am trying to set it up. It keeps…

Customer Question
I have a DMP-BD84...

I have a DMP-BD84 and I am trying to set it up.

Technician's Assistant: What's the make/model of your device? How old is it?

It keeps asking for a 4-Digit password, where do I find that ?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has been going on since I bought it, I cannot connect to internet but I can play discs

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, that is all thank you

Submitted: 8 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 7 minutes by:
9/10/2017
Electronics Technician: Md. Sadique, Engineer replied 8 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,607
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Does it ask you to enter the password ***** while trying to connect to the internet?

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Do you have any computer connected to your wifi?

It will help me to find your wifi password.

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
I keep getting emails from you, but nothing has changed when I go to view your reply ???
Ken.
Electronics Technician: Md. Sadique, Engineer replied 8 months ago
Could you please tell me if your computer is Connected to the wifi?
Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago
It will help me to find your wireless password.
Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
My computer is connected to the internet by WIFI, there is no problems with my computer
Electronics Technician: Md. Sadique, Engineer replied 8 months ago
We need to find your WiFi password ***** your computer and then use the wifi password ***** connect your Panasonic unit to the wifi.
Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
I have my wifi password ***** it is not the same.
The wifi is 10 letters/numerals and the DMP-BD84 is 4 numerals.
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Your player is set with a 4-digit password. It's not related to the wifi. It's a system password.

Did you setup this password *****?

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Or is it asking for the first time?

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
Ever since I bought it 2 weeks ago it is asking.
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

DVD-Video Ratings, BD-Video Ratings, Lock use the same 4-digit password.

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Enter any 4-digit number and then note it down.

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Use the same 4-digit password ***** it asks.

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
I have entered many different combinations, but I will enter 9999
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Okay

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Keep me posted.

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Let me know if it works or not.

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
It stays on the password ***** after putting in 9999
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Press the OK button.

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
Every time I enter the code I press OK
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Does it give you any error message?

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

While the unit is ON press and hold [OK], and [Y] on the remote control at the same time for more than 5 seconds.
“00 rEt” will be displayed.
Then Repeatedly press [POWER] button on the unit until “03 VL” is displayed.
Press [OK] on the remote control.

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
I am sorry, but none of this is working.
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

We will have to reset your unit to factory defaults.

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Please follow the instructions in this link to reset the unit to factory defaults: http://eng.faq.panasonic.com/app/answers/detail/a_id/23030/~/troubleshooting---to-return-all-settings-to-the-factory-preset.

Ask Your Own Consumer Electronics Question
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Tell me how it goes!

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
Ok I did all that, and when I go ban in to set up it asks for 4digit password
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Were you able to complete all the steps from the factory reset instructions?

Ask Your Own Consumer Electronics Question
Customer reply replied 8 months ago
far no change, I have turned everything off and will try again tomorrow.
Electronics Technician: Md. Sadique, Engineer replied 8 months ago

Just send me a message when you're ready tomorrow.

Ask Your Own Consumer Electronics Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
227 Satisfied Customers
Experience: I am here to help you!

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I've tried to figure out the password for pny 16gb and I do
Hi I've tried to figure out the password ***** pny 16gb and I do not know the password ***** my flash drive … read more
Harry
Harry
1,657 satisfied customers
I have only had the echo 2nd gen for one week. It was great.
I have only had the echo 2nd gen for one week. It was great. Then yesterday a.m. I just got the red ring and it said "I can … read more
Harry
Harry
1,657 satisfied customers
Headset voice is being heard on the tv not through the head
headset voice is being heard on the tv not through the head set … read more
Harry
Harry
1,657 satisfied customers
Can a number be blocked by accident, and if so what does the
can a number be blocked by accident, and if so what does the caller on the other end hear … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a lap top that needs an internal battery replacement,
hello, my name is ***** ***** I have a lap top that needs an internal battery replacement, can your guys do it? … read more
Harry
Harry
1,657 satisfied customers
I need to know what each button does! 3310 3G. I have a new
I have a new phone and Iam not familiar with any of its functions...ie how to turn it on and off !! … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I would like to know what the mod is for the yaesu
Good day, I would like to know what the mod is for the yaesu ftm-400xdr is … read more
Harry
Harry
1,657 satisfied customers
I have lost Pinterest help. 20 min ago. Tried google no help
I have lost Pinterest help JA: When did you last update Pinterest? Customer: 20 min ago JA: What have you tried so far with your Pinterest? Customer: Tried google no help JA: Anything else you want th… read more
Harry
Harry
1,657 satisfied customers
My canon digital ixus 70 camara has a red light when i wish
my canon digital ixus 70 camara has a red light when i wish to take a picture. checked has iso 200 , everything is overexposed to light … read more
Russell A.
Russell A.
Satellite Technician
Vocational, Technical or Trade Scho
4,513 satisfied customers
I bought a fire stick and I'm having trouble. It's an amazon
Just purchased it today, I'm trying to set in up. I forget my password ***** my amazon account so I created a new account and it keeps saying enter the characters as they are given in the challenge. What does that mean. … read more
Harry
Harry
1,657 satisfied customers
I need to rollback to Windows 7, as originally installed on
I need to rollback to Windows 7, as originally installed on my computer - Microsoft won't allow me to d/l the required image as it was pre-installed - can you help? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I Have a Dual 1258 automatic Vario Belt Drive LP record
Hi Pearl - I Have a Dual 1258 automatic Vario Belt Drive LP record player that the turn table will not move and turn when the lever is pressed to start. and the stylus will not contact the frop and co… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
My Nikon Pro 75 binoculars are not focusing. It's as if they
good morning. My Nikon Pro 75 binoculars are not focusing. It's as if they skip the fine focus in the center … read more
Harry
Harry
1,657 satisfied customers
I have Downloaden Microsoft reset password. I successfully
I have Downloaden Microsoft reset password. I successfully answered all questions and within 24 Hours they should send me a new password. Formerly they verified things by calling our home phone number… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
We're setting up echo show and i do not have my amazon
we're setting up echo show and i do not have my amazon account password … read more
Harry
Harry
1,657 satisfied customers
I get a searching TX on my screen from my epson projector
I get a searching TX on my screen from my epson projector connected to denon in command series av reciever … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
My acer start on but in less of 5 s turn off. Aspire M.
My acer start on but in less of 5 s turn off JA: What Acer product do you have? Customer: Aspire M JA: What Operating System (OS) are you running on your Aspire? Customer: windows 10 JA: What have you… read more
Md. Sadique
Md. Sadique
Engineer
3,607 satisfied customers
Ringerisoffturniton, panasonickx-tgd510,
ringerisoffturniton JA: What's the brand and model of your product? Customer: panasonickx-tgd510 JA: What have you tried so far? Customer: oringeroff&speakerphonebutton JA: Anything else you want the … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
1,281 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x