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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I just hooked up cable yesterday and got internet and

Customer Question

I just hooked up cable yesterday and got internet and everything is working except when I go to use you tube to play videos it won't play...How do I fix this?
JA: What's the make/model of your device? How old is it?
Customer: dell pc desktop
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just sice I moved my service as of yesterday, it was working fine at my other house
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no noy
Submitted: 1 month ago.
Category: Consumer Electronics
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jason Jones replied 1 month ago.

I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

As it stands, are you able to access the Internet on the desktop computer?

I will be standing by, looking forward to your response.
Thank you,