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KX-TG7872AZ phone. Incoming calls get transferred to

Customer Question
KX-TG7872AZ phone. Incoming calls...

KX-TG7872AZ phone. Incoming calls get transferred to voicemail. Phone rings once and can't be answered

Technician's Assistant: How old is the phone?

Probably about 5 years ormore

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Several days. Since I put it on speaker phone last week. No trouble shooting because don't know what to try

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 7 minutes by:
9/9/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,492
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, which phone company is the service provider please?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 11 months ago
Telstra
Electronics Technician: Louie, Technician replied 11 months ago

Appreciate the additional information.

And which answering service is preferred used please?

...built-in into the Panasonic?

...or Telstra's VoiceMail service?

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