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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18128
Experience:  Over 16 years of experience installing and repairing electronics.
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I unlocked my safe and now it won't lock back or close. how

Customer Question

I unlocked my safe and now it won't lock back or close. how can I fix this
JA: What's the make/model of your device? How old is it?
Customer: it's 2 weeks old not sure of make or model I dohave the serial numbers.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it just happened it says its a depository safe, if that helps.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I don't think so, it just won't close at all. I tried using the code again.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

What type of safe is this? e.g. Gun safe? Floor safe?

Can you see the model number on the rear or side of the safe?

If the lock mechanism is stuck, try applying some spray oil and hit the door with a rubber mallet to help loosen it.

Let me know if that works for you?

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