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We have a new Digital cordless 3 phone system. Model

Customer Question
We have a new...

We have a new Digital cordless 3 phone system. Model KX-TGC220. when we pick any receiver all we get is a crackling sound. i have just tried calling our number from my mobile nd nothing????

Technician's Assistant: How old is the phone?

Brand new. i month old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For about a week. i have checked that all power switches are on and that the phone line is securely in.

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 1 hour by:
9/9/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,783
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What landline phone service provider (phone company) you have for this phone line?

2) Do you have ANY other devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

(im)

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