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I purchased an Acer portable yesterday and I can not get it…

Customer Question
I purchased an Acer...

I purchased an Acer portable yesterday and I can not get it to let me in for setup. It wants my email address and then it states I don't have a chrome account. Well I am well aware of that, but it will not let me have one

Technician's Assistant: What's the make/model of your device? How old is it?

It was new yesterday Acer cromebook 15 CB3-532

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since yesterday evening. I have just tried the instructions given with the computer.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I am 82 years old.

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
9/7/2017
Electronics Technician: Michael Hannigan, Engineer replied 11 months ago
Michael Hannigan
Category: Consumer Electronics
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Verified

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Electronics Technician: Michael Hannigan, Engineer replied 11 months ago

Please click on the following link. That should bring you to a page where you can create your Google Account to use in Chrome. If you have a problem, please copy the exact error message you get and paste it here for me to see.

http://bitli.es/EXtOew

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Customer reply replied 11 months ago
I only authorized a $5.00 charge to my credit card. So far I have received nothing in return. Please cancel my account. If there is more than a $5.00 charge I will object and Discover that is all I am paying You.
Electronics Technician: Michael Hannigan, Engineer replied 11 months ago

If you have questions about billing, please contact JustAnswer.

So far, I have given you the page where you need to go to create your account. Did you go to that page?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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