Electronics Repair Questions? Ask an Electronics Technician
Hi there and welcomePlease remove the power to the base unit and the batteries from the handsetThen wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.Please let me know the resultsThank you
Can you connect it please to a different power socket and tell me if that works please
yes.. and I replied to you.
I will again repeat.
It is the internal powerboard that has faulted in the phone, this is the only cause left
A corrupted firmware can cause this. But we have ruled this out by trying to hard restart it it.
I am really sorry about this and you are going to have to return the phone to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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