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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I keep getting a pop up to sign up for Bitdefender, is this

Customer Question

I keep getting a pop up to sign up for Bitdefender, is this legit, I am I already a member, if so do not know password.
JA: What's the make/model of your device? How old is it?
Customer: HP Officejet 4630 about 6 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This has been going on for months I have not tried to trouble shoot
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Yes I have a question about a computer system where I volunteer at a non profit agency. They deal with Rogers and are getting error message IP address not found, can you help them under my monthly payment plan
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

Can I connect to your computer to see the popup and fix any issues?