Electronics Repair Questions? Ask an Electronics Technician
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Have you tried a factory reset?
Press and hold the ENTER and DOWN buttons at the same time. After 5 seconds, a menu will appear Select "Factory reset" WARNING: A factory reset will delete all activity data and settings.
Sure; take your time.
Are you able to access any of the settings on the GPS?
Tap Backup and Restore then Restore all Default Settings
After the reset, set it back up and see if the issue continues.
It can be a glitch in the software that causes the issue -- If this fixes the issue then it was the glitch, if the issue continues then there could be a hardware issue.
Does it appear to be working now?
Please use the star rating at the top to rate our session as 5 stars and press Submit
If it continues to happen then your GPS would need to be repaired/replaced but it should be fixed now.