Electronics Repair Questions? Ask an Electronics Technician
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems.... Are you available to speak to me right now?
I'm here ready to chat with you, reply when you are ready...
Since unplugging didn't help- I'm very sorry to say, this is going to be an internal failure that requires complex diagnosis and parts inside the tv be replaced. If you want to DIY, let me know and I may be able to help you with that here. Substantial electronics experience is required on your part. Otherwise you will need to use a local repair shop. In home repairs start at around $250 on this model.
Regardless of what you decide to do, I really want you to be satisfied with my service, so before I send the rating options, I want to know if you inclined to give me 5 stars for best service or if you require something more.
Note: You should not base the rating on the fact that your tv needs parts or services outside of our control.
You're welcome. All the best.
Please do submit a 5 star rating at the top of this page so that I am at least recognized for helping with your question. If you are having issues with the rating try refreshing the page.