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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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Program Guide isn't responding, It is brand new and it is a

Customer Question

Program Guide isn't responding
JA: What's the make/model of your device? How old is it?
Customer: It is brand new and it is a smart tv
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started last night....a message came on the tv saying: program guide
JA: Anything else you want the electronics expert to know before I connect you?
Customer: This message has been on our set since last night we can't get it off.
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Jack replied 2 months ago.

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Please send me a hello so i know you can see my reply ?