Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) When you mention "do not record message on the answering", are you referring the the "greeting" that caller hear OR messages to be left BY CALLERS - when the answering system picks up the call?
2) What landline phone service provider (phone company) you have for this phone line?
3) Do you have ANY other devices/phones (NOT part of the NEW system) attached to this same phone line?
Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
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