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Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8864
Experience:  Engineer / Consultant
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I NEED AN ADAPTOR FOR KX-TG785SK, PANASONIC KX-TG785SK I GOT

This answer was rated:

I NEED AN ADAPTOR FOR KX-TG785SK
JA: What's the make/model of your device? How old is it?
Customer: PANASONIC KX-TG785SK I GOT IT TWO WEEKS AGO
JA: How long has this been going on? What troubleshooting have you tried?
Customer: IT STARTED YESTERDAY AFTER A NEAR LIGHTING STRIKE NEAR OUR HOUSE THERE IS NO POWER TO UNIT
JA: Anything else you want the electronics expert to know before I connect you?
Customer: THIS HAS HAPPENED BEFORE AND I GOT THIS PHONE I NEED FIND A ADAPTOR THAT WOULD WORK ON THIS UNIT

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Have you CONFIRMED that the AC adapter is the faulty component - by TESTING The adapter with a test tool such as a multi-meter?

2) Can you read the "part number" on the AC adapter, and if so, send it back to me here?

NOTE: Typically these AC adapter part number START with the letters PNL.

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Customer: replied 1 month ago.
I found the part number and can get it on line

Hi again,

Thanks for letting me know you find the part number and where to get it online.

If my input helped in ANY way (sometimes asking the right question leads to a solution), please consider rating my service at a high level (5-star is my goal). This is how I am compensated for the time spent with you, and how I help support my family.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have REFRESH your screen) or can not use them.

Take Care, Greg A.

(im)

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