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Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8918
Experience:  Engineer / Consultant
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I inadvertently blocked a caller by mistake. How do I undo

Customer Question

I inadvertently blocked a caller by mistake. How do I undo this.
JA: What's the make/model of your device? How old is it?
Customer: Panasonic model# ***** Its about 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just blocked this caller by mistake 1 hour ago and can't find out how to undo it
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue:

I have the steps (below) to UNBLOCK (erase) a single number from the block list.
0) pick up ANY handset - while the system is not in use (not on a call).
1) press MENU, then # 2 1 7 (pound-two-one-seven)
2) press the UP and DOWN arrows keys to display/highlight "block a single number"
2a) Press the SELECT soft key
3) press the UP and DOWN arrows keys to scroll through and find the desired entry (the number you want to unblock (erase)
4) Once the number is ***** press the ERASE soft key.
4a) Press the UP or DOWN arrows to highlight "Yes" (to confirm you want to erase the number).
4b) press the SELECT soft key
4c) Press the OFF button (to exit programming).

That should do it.

Please give that a try and let me know if you get stuck on a step or have any issues.

Thanks, ***** *****

Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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