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I cannot open my EM: [email protected] .net, Hannsg 4-5 yrs…

Customer Question
I cannot open my...

I cannot open my EM : [email protected] .net

Technician's Assistant: What's the make/model of your device? How old is it?

Hannsg 4-5 yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since yesterday but I've been gone 4 days

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

That's all I can say, please

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 22 minutes by:
8/7/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 21,959
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 11 months ago

Do you see any error messages?

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Customer reply replied 11 months ago
No, but I waited until this afternoon and called & talked with Robin & she was most helpful to get the E*M* *open for me. Thanks
Electronics Technician: Josh, Technician replied 11 months ago
Okay, thank you.
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Customer reply replied 11 months ago
You were unable to help me so please forget the $31 charge. Thank you.
Electronics Technician: Josh, Technician replied 11 months ago

Sure, you can call 1-***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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