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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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We have an older Control 4 system and the remote has stopped

Customer Question

We have an older Control 4 system and the remote has stopped working. We changed the batteries and now it just says Waiting for Network. It's been like that for a while.
JA: What's the make/model of your device? How old is it?
Customer: It's a Home Controller HC-200. It's probably 9 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: You would press a button on the remote and it would take about 5-10 secs to respond. We have changed the batteries. It has been going on for about 2 weeks.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Consumer Electronics
Customer: replied 2 months ago.
Sorry, its a Home Controller HC-300.
Customer: replied 2 months ago.
I fixed it.
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

If the problem occurs again, try restarting your wireless router.