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We have an older Control 4 system and the remote has stopped…

Customer Question
We have an older...

We have an older Control 4 system and the remote has stopped working. We changed the batteries and now it just says Waiting for Network. It's been like that for a while.

Technician's Assistant: What's the make/model of your device? How old is it?

It's a Home Controller HC-200. It's probably 9 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

You would press a button on the remote and it would take about 5-10 secs to respond. We have changed the batteries. It has been going on for about 2 weeks.

Submitted: 9 months ago.Category: Consumer Electronics
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Customer reply replied 9 months ago
Sorry, its a Home Controller HC-300.
Customer reply replied 9 months ago
I fixed it.
Answered in 4 hours by:
8/6/2017
Electronics Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,997
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 9 months ago

If the problem occurs again, try restarting your wireless router.

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