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My casio edifice eq-550 not coeecting to Bluetooth wiyh my…

Customer Question
My casio edifice eq-550...

My casio edifice eq-550 not coeecting to Bluetooth wiyh my iphone

Technician's Assistant: What's the make/model of your device? How old is it?

5419 1 year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I reset it as per online instructions from casio site

Technician's Assistant: Anything else you want the instrument expert to know before I connect you?

That's all I know dear

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 2 days by:
8/7/2017
Electronics Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 21,940
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 11 months ago

I apologize that you had to wait for a response.

Do you still need help with your issue?

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Customer reply replied 11 months ago
Hi
Customer reply replied 11 months ago
I just don't understand that your company has charged me fully and I'm getting a reply that Do I still need help?
Customer reply replied 11 months ago
I still need your support
Customer reply replied 11 months ago
Let me know that you can help me or Not
Customer reply replied 11 months ago
This is not right please
Customer reply replied 11 months ago
I'm waiting for a solution please
Electronics Technician: Josh, Technician replied 11 months ago

What is the error message that you see?

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Customer reply replied 11 months ago
It's just not connecting with my iPhone via Bluetooth
Electronics Technician: Josh, Technician replied 11 months ago

Do you see an error message?

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Customer reply replied 11 months ago
Watch should come to a point where it's dial or the Soconds needle should stop on Bluetooth sign
Customer reply replied 11 months ago
On my iPhone when I get a message in Casio App to press the watch switch so to enable Bluetooth connection it's just doesn't connect
Customer reply replied 11 months ago
App says cannot connect try again
Customer reply replied 11 months ago
App finds the watch but not connecting via Bluetooth
Customer reply replied 11 months ago
Hope you will get an answer for me
Electronics Technician: Josh, Technician replied 11 months ago

Restart your iPhone and try to connect again

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Customer reply replied 11 months ago
I thought you may be a real professional technician
Customer reply replied 11 months ago
Stop giving me such nonsense answers
Customer reply replied 11 months ago
It's nothing to do with my phone
Customer reply replied 11 months ago
Watch has some settings problem
Customer reply replied 11 months ago
You are literally passing time now
Customer reply replied 11 months ago
Stop all this
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