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My casio edifice eq-550 not coeecting to Bluetooth wiyh my…

Customer Question
My casio edifice eq-550...

My casio edifice eq-550 not coeecting to Bluetooth wiyh my iphone

Technician's Assistant: What's the make/model of your device? How old is it?

5419 1 year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I reset it as per online instructions from casio site

Technician's Assistant: Anything else you want the instrument expert to know before I connect you?

That's all I know dear

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 2 days by:
8/7/2017
Electronics Technician: Josh, Technician replied 6 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 21,511
Experience: 10+ years
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Technician replied 6 months ago

I apologize that you had to wait for a response.

Do you still need help with your issue?

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Customer reply replied 6 months ago
Hi
Customer reply replied 6 months ago
I just don't understand that your company has charged me fully and I'm getting a reply that Do I still need help?
Customer reply replied 6 months ago
I still need your support
Customer reply replied 6 months ago
Let me know that you can help me or Not
Customer reply replied 6 months ago
This is not right please
Customer reply replied 6 months ago
I'm waiting for a solution please
Electronics Technician: Josh, Technician replied 6 months ago

What is the error message that you see?

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Customer reply replied 6 months ago
It's just not connecting with my iPhone via Bluetooth
Electronics Technician: Josh, Technician replied 6 months ago

Do you see an error message?

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Customer reply replied 6 months ago
Watch should come to a point where it's dial or the Soconds needle should stop on Bluetooth sign
Customer reply replied 6 months ago
On my iPhone when I get a message in Casio App to press the watch switch so to enable Bluetooth connection it's just doesn't connect
Customer reply replied 6 months ago
App says cannot connect try again
Customer reply replied 6 months ago
App finds the watch but not connecting via Bluetooth
Customer reply replied 6 months ago
Hope you will get an answer for me
Electronics Technician: Josh, Technician replied 6 months ago

Restart your iPhone and try to connect again

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Customer reply replied 6 months ago
I thought you may be a real professional technician
Customer reply replied 6 months ago
Stop giving me such nonsense answers
Customer reply replied 6 months ago
It's nothing to do with my phone
Customer reply replied 6 months ago
Watch has some settings problem
Customer reply replied 6 months ago
You are literally passing time now
Customer reply replied 6 months ago
Stop all this
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John
John
John, Engineer and electronic enthusiast for more than 12 years.
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