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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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We have a background hum in our new Panasonic phones. What

Customer Question

We have a background hum in our new Panasonic phones. What causes that, or how can we get rid of it?
JA: What device or product does this involve?
Customer: telephone
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: It's a land line phone
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: It's not a smart phone - land line, and for 2 or 3 weeks
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: We have model KX-TGE475S
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan