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The port on my top line bluetooth is broken, how to fix, its…

Customer Question
The port on my...

The port on my top line bluetooth is broken, how to fix

Technician's Assistant: What's the make/model of your device? How old is it?

Its your most top line model brand new

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Its broken the port needs to be fixed

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

Model MDR-1000X

Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 5 hours by:
8/2/2017
Electronics Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,591
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 1 year ago

A local electronics repair shop can fix this for you by replacing the port, or you can return the headphones to Sony.

Let me know your zip code if you need contact details for a repairer in your area.

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Your satisfaction is my priority; I do hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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