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I have an infocus screen play 5000 after replacing the lamp…

Customer Question
I have an infocus...

I have an infocus screen play 5000 after replacing the lamp module ihave a solid red led light and no picture. there was no picture before replacing light and led was solid red. Can you help me?

Technician's Assistant: What device has a bad screen?

Infocus screen play 5000 projector

Technician's Assistant: What's the brand and model of your product?

Infocus screenplay 5000

Technician's Assistant: What have you tried so far?

Replaced the lamp with new one and clean filter

Submitted: 11 months ago.Category: Consumer Electronics
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Answered in 9 hours by:
8/2/2017
Electronics Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,338
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 11 months ago

Check that the lamp door has been securely fitted in place and let me know if that helps?

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Customer reply replied 11 months ago
Door is fitted and secure same problem
Electronics Technician: Pete, Electronic Engineer replied 11 months ago

Do you have a multimeter available to troubleshoot further?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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