How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18101
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

I have an infocus screen play 5000 after replacing the lamp

Customer Question

I have an infocus screen play 5000 after replacing the lamp module ihave a solid red led light and no picture. there was no picture before replacing light and led was solid red. Can you help me?
JA: What device has a bad screen?
Customer: infocus screen play 5000 projector
JA: What's the brand and model of your product?
Customer: infocus screenplay 5000
JA: What have you tried so far?
Customer: replaced the lamp with new one and clean filter
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Check that the lamp door has been securely fitted in place and let me know if that helps?

Customer: replied 2 months ago.
Door is fitted and secure same problem
Expert:  Pete replied 2 months ago.

Do you have a multimeter available to troubleshoot further?