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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18101
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an infocus screen play 5000 after replacing the lamp

Customer Question

I have an infocus screen play 5000 after replacing the lamp module ihave a solid red led light and no picture. there was no picture before replacing light and led was solid red. Can you help me?
JA: What device has a bad screen?
Customer: infocus screen play 5000 projector
JA: What's the brand and model of your product?
Customer: infocus screenplay 5000
JA: What have you tried so far?
Customer: replaced the lamp with new one and clean filter
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Check that the lamp door has been securely fitted in place and let me know if that helps?

Customer: replied 2 months ago.
Door is fitted and secure same problem
Expert:  Pete replied 2 months ago.

Do you have a multimeter available to troubleshoot further?