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Do you make house calls? samsung lap top, 915S, its just…

Customer Question
Hi. do you make...

Hi. do you make house calls?

Technician's Assistant: What's the brand and model of your product?

Samsung lap top

Technician's Assistant: What's the model and Operating System (OS) of your Samsung?

915S

Technician's Assistant: What have you tried so far with your Samsung? Have you installed any updates recently?

Its just running really slow.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I work overseas in china most of the year. ok. can they fix it online?

Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 1 minute by:
8/1/2017
Electronics Technician: Richard, Customer Service replied 1 year ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

We do not make house calls but it is not needed as nearly everything can be resolved online, and if needed via remote control.

When did it start getting slow?

What did you do before this started?

And which version of windows are you running?

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