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Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18124
Experience:  Over 16 years of experience installing and repairing electronics.
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MODEL XG-PH70X PROJECTOR LAMP IS NOT RESETTING AFTER

Customer Question

MODEL XG-PH70X PROJECTOR LAMP IS NOT RESETTING AFTER REPLACEMENT
JA: What's the make/model of your device? How old is it?
Customer: MODEL XG-PH70X STANDARD ZOOM LENS ATTACHED . sHARP MULTIMEDIA PROJECTOR CONFERENCE SERIES
JA: How long has this been going on? What troubleshooting have you tried?
Customer: MADE SURE LAMP 1 AND 2 WERE INSTALLED CORRECTLY AND FOLLOWED MANUAL INSTRUCTIONS FOR EACH LAMP GIVING INSTRUCTIONS TO HOLD LENS SHIFT AND ENTER AND ON FOR LAMP 1 AND FOR LAMP 2 HOLD MENU, ENTER AND ON TO SHOW LAMP RESET, BUT TO NO AVAIL
JA: Anything else you want the electronics expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

The reset will not work until the lamp cover is firmly closed.

Check that the lamp cover is fitted tightly - there is a tiny microswitch that senses when it is closed, and if this is not triggered then the projector will not reset.

Let me know if that works for you?