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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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Atin OH outside of Columbus. My email is. How much did I pay

Customer Question

My name is***** at(###) ###-####in Dublin OH outside of Columbus. My email is***@******.***. How much did I pay within the last month for Defender Pro and what service do I receive for how long?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I am still having problems with my desktop PC. For example, I have lost the icon for Word from my microsoft page and from the desktop. I keep getting the message "please allow cookies." When I think that I have allowed cookies, my pc keeps asking me again.
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: sorry --but call came in from Medicare and I could not continue - back now at 9:56 eastern time.
JA: What troubleshooting have you tried?
Customer: telling computer to allow cookies - but it does not stay - keep getting message asking me for internet email provider - i also get message that Word is not responding - i am using twc-email (*****@******.***) - when I log back into it, it doesn;t always go to most recent messages - can you help?
JA: Anything else you want the email expert to know before I connect you?
Customer: not that I think of right now
Submitted: 2 months ago.
Category: Consumer Electronics
Expert:  Md. Sadique replied 2 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Expert:  Md. Sadique replied 2 months ago.

Do you use any email clients?

for example outlook, thunderbird etc.