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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
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I need some help to get my wi fi fixed, I don't know the

Customer Question

I need some help to get my wi fi fixed
JA: What's the make/model of your device? How old is it?
Customer: I don't know the make/ or model, it is about 3years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: since yesterday I tried for over an hour, to get help
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I can't think of anything
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Benjamin Larson replied 3 months ago.

Hi, I'm Benjamin. Welcome to our site. I'm reviewing your question now and I'll reply with more details ASAP.

Expert:  Benjamin Larson replied 3 months ago.

Just to clarify, you've reached a website where people like you who need help are matched with people like me who have technical backgrounds. I understand you are looking for help with wifi on a device that's about 3 years old, but since we troubleshoot many devices, I'll need to know what device you need help with.

I also need to know where you are having issues since I'm not there with you, I don't know what troubleshooting you've already tried, what steps you know how to do, if you are getting errors, etc. If you can give me some background I'll be able to give you a much better answer.

Customer: replied 3 months ago.
I don't need Just answer, I have found my problem.Thanks anyway !
Expert:  Benjamin Larson replied 3 months ago.

Glad to her you got it fixed, if you need us in the future, we are here!

Expert:  crash2199 replied 3 months ago.

Hi,

I apologize that you did not have a quick response.

Do you still need help with your issue?